Download Becoming a Successful Manager by Jack H. Grossman, J. Robert Parkinson PDF

By Jack H. Grossman, J. Robert Parkinson

ISBN-10: 0658014897

ISBN-13: 9780658014895

Turning into a profitable supervisor presents hands-on workouts and recommendation to aid neophyte managers make the tough transition from coping with in basic terms themselves to coping with others. It indicates new managers find out how to create a favorable, efficient atmosphere, person who motivates and brings out the simplest in staff whereas offering greatest profit to their employers.

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Employees may well have concerns about the content of the meetings. They may wonder if you have a particular agenda in mind, since it is, sadly, rare that managers make such concerted efforts to get to know their staffs. “Get to Know You” Questions When meeting individually with your employees, remember that your objectives are to get to know your staff and to give them the opportunity to get to know you. You can accomplish this by asking direct questions, as you would in an interview, or by posing a problem or two—preferably real ones—and asking your luncheon com- Get to Know Each Person in Your Department 37 panion how he or she would deal with each one.

In general, positive attitudes, such as genuine caring or love, lead to helpful actions, whereas negative attitudes, such as unreasonable fear and anger, lead to defensive behaviors. Following are three examples of how these elements work together when you give yourself positive messages. 24 BECOMING A SUCCESSFUL MANAGER Example l What you tell yourself: I am a student of everybody. ” Actions: Ask appropriate questions; listen attentively; express appreciation for the teacher’s time and attention.

If the person receives your message (your constructive criticism) as a gift, your communication is effective. If instead the employee reacts defensively and reads your comment as an attack, your communication is not effective and, therefore, must be modified. Likewise, for you to accurately receive the intended verbal messages of your employees, you must be a sensitive listener. This means being fully engaged; your brain, ears, eyes, heart, and soul must be involved. You can best accomplish this state by adopting the following attitude: The person talking to me is the most important person in my life at this moment.

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